Returns & Exchanges
At Toups and Co Organics, we want you to love your clean beauty routine. If you aren't completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on most items.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Carefully pack the items in their original packaging, ensuring the product is securely sealed to prevent damage during transit.
Ship It Back
Affix the provided shipping label or use your preferred carrier to send the package back to our fulfillment center.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing